Focus group facility in London, Ontario

Insights‘ fully-equipped focus group facility is located in a welcoming office on the periphery of London, Ontario‘s downtown. It is supported by personal service, proven recruitment and modern amenities. With more than 25 years of experience and dedicated staff looking after your needs, London is a perfect choice if you wish to represent a mid-sized Ontario city in your qualitative project!

To make a booking

Kathy Sorensen, our Field Director, will apply her 20 years of experience to making your qualitative project a success. Contact her to discuss our facility, food, and recruitment needs, and to make your booking.

519.679.0110 or 1.888.679.8457

What our facility has to offer

Our large and well-equipped focus group facility comfortably seats ten, while seven can observe from behind the mirror. We have a dedicated waiting room, washroom, and kitchen. We also have a private office where clients and the moderator can retreat for some quiet time.

WiFi is available throughout our facility. It is possible to upload the audio and video records of your sessions. We will also happily meet your needs for food and refreshments.

We are close to the downtown core and only 15 minutes from the London airport or Highway 401. Click here for detailed directions and parking information, or to learn about the hotels that would be most convenient for you.


» Facility is on the main level of our building and all space on that floor is dedicated to your project

» WiFi throughout the facility

» Audio and video recording which can be uploaded for you

» Dedicated, silent air conditioning systems for the viewing room and group room

» Spacious group room seats ten comfortably at board room style table with lots of room to move around, and includes a flipchart, wall mounted magnetic strips and display shelves to display material, a TV and DVD player, and a CD player.

» Viewing room seats seven comfortably, with four at the large mirror (3.5 X 8 feet)

» Kitchen is fully-equipped to provide you with hot meals or to prepare items for the groups – we have a microwave, conventional stove, freezer, dishwasher, dishes, pots and pans, and utensils

» Complimentary refreshments and snacks for clients, and refreshments and squares for participants

 Group Room
 Viewing Room
 Private Office for use by moderator and clients    Kitchen


We are accustomed to meeting your catering requirements and offer complimentary coffee, water and soft drinks for participants and clients. We also provide complementary snacks in the viewing room, and complementary squares for your groups. Beyond this, we will work with you to order whatever food suits your tastes and budget, from sandwich trays for participants to full hot meals for clients. We also have an excellent selection of take-out menus from local restaurants.


We have been recruiting in the London market for over 25 years, and know the importance of having the right people in the room. We pride ourselves on delivering quality participants with great show rates. We have a small phone centre and experienced recruiters who will administer your screener with care and attention. Contact Kathy Sorensen, our Field Director, to discuss your recruitment needs.

519.679.0110 or 1.888.679.8457